In addition, Make sure the cutter is in online mode. Q: I click Cutter, OK, then Cut and it says "Cutting" full blue progress bar, then says "Cutting data was sent to cutting machine" but the machine sits there doing nothing?Ī: Turn both machines off - IMPORTANT! Remove the data cable to the device - both ends, Reconnect cable. You still get the warning message, but the should now still open and install.Īnother simpler way is to go to System Preferences -> Security & Privacy, Under the General tab, Click on Open Anyway button to open or install Easy Cut Studio. What should I do?Ī: Right click on the Eas圜utStudio.pkg and select "Open" to avoid the security warnings. Q: I get this error message: "Eas圜utStudio.pkg" can't be opened because Apple cannot check it for malicious software. Q: My Mac was updated to macOS 12.6, Is there an updated version of Easy Cut Studio for macOS Monterey?Ī: Yes, The latest version of Easy Cut Studio is fully compatible with macOS 12.6 Monterey,Ĭlick here to download the latest version of Easy Cut Studio and reinstall it. Is there a reason for this sizing issue?Ī: Need to make sure the step size on the Graphtec cutter matches the step size set in the software in the Cutter Settings. Q: When I send my designs to the Graphtec cutter the sizing is about 1.5 times larger than what has been entered in the screen. So now you will adjust these numbers accordingly in order to resolve the scaling issue. Most of the time these will be set to 1.0 and 1.0. Values are based off a 1 x 1 inch square. If it is cutting too small, Increase the values. what settings can be changed to make it accurate?Ī: In the software, When you hit cut to bring up the cut window, click the settings button and there are settings for X and Y resolution. Everything is cutting smaller than what it should be. Q: I am trying to get my cutter to cut right size. are you using a USB to Serial adapter or straight USB only? What cutting machine model are you using? 2. If it still does not work, please answer these questions, so we can more efficiently help you with your issues: 1. What am I missing or doing wrong?Ī: Make sure you have the latest USB driver installed, and make sure you have selected the correct connection mode and port. Q: I get an error telling me the Cutting Machine can't be found. Please contact us to add the cutter that are requested. If you do not find your vinyl cutter in the list. Click here to find all current models that are supported by Easy Cut Studio. Q: What kind of vinyl cutters are supported?Ī: Easy Cut Studio supports a variety of vinyl cutters including Roland, Mimaki, GCC, USCutter, Vevor, Graphtec, Secabo, Pixmax, Jinka, Vinyl Express machines and so on. If it still does not work, please contact us, The support department will respond to your email within 12 hours (usually much quicker). Is there a generic one I can use?Ī: Yes, Please go to the Cutter menu -> Manage My Cutters and add the " Plotter Generic" option. Q: When I try to set up my cutter, it is not listed. With Eas圜ut Pro you can cut up to 1200 inches (30480mm) in length. We have a Pro version of Eas圜ut Software which does not have that limitation. Is this a limitation of the standard edition only?Ī: The maximum cutting length is 72 inches (1828mm). Q: it won't let me enter a value longer than 72 inches on the virtual mat. In order to use all functions, you need to purchase a license. and All functions to save and export are deactivated in the trial version. Q: What are the limitations of the free demo?Ī: The demo version will cut a few horizontal lines through everything as a DEMO watermark.
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